Management
Services
Sometimes
the smallest things – how a property
is listed in its 800 number, the staffing level in reservations,
the signage from the road, or the booking policy for
catering groups – can lead to tremendous potential
in increasing revenue. Additionally, new eyes looking
at the expenditures can usually find ways to improve
profitability. In order to uncover the myriad of potential
opportunities in a hotel, it is essential to perform
complete evaluations to determine the efficiency of
the current management.
To
effect a successful transition from an under performing
property to a more profitable one, a complete understanding
of the entire hotel is essential. At the outset, the
physical property, marketing strategies and existing
operating policies are carefully scrutinized. A property
evaluation, including an extensive review of the financial
results and its comparison to industry standards, is
performed. The local demographics and competition are
studied in-depth to determine the hotel’s best
market position.
All
of LBA’s owned Marriott hotels have been constructed
by Hollis & Spann, General Contractor, which is a well
established construction company based in Dothan, Alabama.
Hayne Hollis, the President of Hollis & Spann, is
a major investor in most of these hotels. Hollis & Spann
works closely with LBA on new construction and renovation
projects on all of their managed properties. LBA’s
access to this expertise and working knowledge enables
them to quickly and accurately assess the physical condition
and possibilities of a property. This unique capability
gives LBA an added advantage over those management
companies who do not have this resource.
Operations
and Asset Management
LBA’s
team of professionals, with their proven and detailed
takeover procedures, ensure that all aspects
of the property are evaluated, action plans designed
and implemented to make an immediate positive impact
on operations.
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Physical
Evaluation |
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Property
Inspection |
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Preventive
Maintenance Program |
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Capital
Planning |
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Renovation
Planning |
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Renovation
Supervision |
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Brand
Standards |
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Operating
Statement Review |
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Recommendations
for Improved Operations |
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Labor
Management Procedures |
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Cost
Control Procedures |
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Purchasing & Inventory
Controls |
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Front
Office Systems |
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F&B
Cost Controls |
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Employee
Benefits Review |
Accounting
LBA
has developed its own financial and operating data
system and company intranet, which is operated
over local
and wide area networks. This enables “real time” or
instantaneous reporting of financial and operating
data from each hotel. This gives them the ability to
evaluate
the financial and operating status of any of their
hotels and react immediately to make necessary adjustments
that
produce the most efficient and profitable results.
Accounting
and information reporting, as well as company policy
and procedures, are available to general managers
and corporate staff over a “password” protected
company intranet. This safe-guarded information can
be made available to any owner on their personal computer
wherever there is internet access.
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Budget
Preparation |
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Monthly
Financial Statements and Analysis |
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Monthly & Quarterly
Reports |
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Inventory
Accountability |
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Internal
Audits |
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Financial
Restructuring |
Sales
and Marketing
There are many factors that can impact revenue results.
Sales and Marketing services encompass market positioning
through competitive analysis defining strengths and weaknesses
and strategic marketing plans, along with specific account
strategies, which can greatly increase hotel profits.
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Competitive
Analysis |
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Market
Positioning |
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Hotel
Marketing Studies |
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Marketing
Plan Preparation |
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Marketing
Plan Review |
LBA
believes that successful hotels properly balance
the needs of the guests, associates and owners. Understanding
the guests’ needs is critical to proper hotel
positioning and, therefore, success. Associates must
understand the
direction of the property and feel a part of its accomplishments.
Owners must provide the financial stability and structure
to ensure these goals are met. To this environment,
LBA adds its management systems for the proper control
and
profitability.
There is a noticeable difference when you walk onto
a LBA managed hotel. This difference is a critical competitive
advantage for the company that distinguishes them from
other management companies.
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